Frequently Asked Questions
Everything you need to know about shopping our whimsical collections.
How do I determine the right size for my child?
We provide a comprehensive size chart on each product page. Our designs often feature adjustable elements like elastic waistbands and tie-straps to ensure a comfortable fit as your little one grows.
What is your return policy for Matilda Jane items?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
When will my order ship?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
How should I care for my Matilda Jane clothing?
To keep your pieces looking their best, we recommend machine washing on a cold, gentle cycle with like colors and laying flat to dry. Avoid bleach and high-heat ironing.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery timelines vary depending on the destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay for qualifying orders.