Returns & Exchanges
At Matilda Jane Clothing, we want you to love your purchase; if you are not completely satisfied, we accept returns of unwashed and unworn items within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid USPS return shipping label and a packing slip to include inside your package.
Package Your Items
Securely pack your items in their original packaging if possible, ensuring all original tags are still attached to the garments.
Drop Off and Refund
Deliver your package to any authorized USPS location; once received at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing